Indian developers mistake led to serious problems for TUI aircraft

TUI Aircraft

Back in 2020, a TUI flight out of Birmingham took off with an incorrect thrust setting. Why?

Because the system used to calculate weight classified 38 adult women as children. The average weight for a child (35kg) was applied instead of the correct figure for adult women (69kg), leading to a weight miscalculation of over 1,200kg. The root cause?

The airline’s software had been updated by an outsourced team in India — where “Miss” is commonly used to refer to children, and “Ms” to adult women.

Now, let’s be clear: this isn’t a dig at Indian developers. It’s a reminder of something deeper — something every tech leader should take seriously:

  • Context matters
  • Culture matters
  • Language nuances matter

Especially when you're building mission-critical systems like aviation software.

At Codecave, we treat context as part of the spec:

✅ We ask the extra questions.

✅ We challenge assumptions.

✅ We think beyond the code to how it actually functions in your world.

Because great engineering isn't just about clean syntax — it's about human understanding. If you're looking for a dev team that won’t miss the real meaning of your project — let’s talk.