Reducing Routine Tasks by 80%. Our сhatbot solution
We reduced customer communication time and make life easier for customers
🤖 A Chatbot for Communicating with the Codecave Team 🤖
We have our own chatbot that redirects all messages sent to it to the team chat.
Why is it Convenient? Our manager, whose contact information is listed on the website, may be unavailable for various reasons (vacation, sick leave, or high workload). However, our clients can receive timely answers and save waiting time by redirecting their questions to the general team chat.
Competence of the Interlocutor
Customers may have questions on various topics. Some might want to discuss business processes, while others might want to talk about development processes. In this case, our clients don't need to search for someone who "knows" the topic of their question. They can simply write to the bot and receive a prompt response. You can find a link to the bot on our website in the “Contacts” section.
💵 Our accounting Chatbot
When working with accounting, our team used to manually create tasks in Microsoft Planner and transfer the related documentation from the chatbot to Telegram. With the advent of the chatbot, we can now spend more time solving tasks rather than creating them. Simply bookmarking a message ensures that all subsequent documents are entered into the new task. Additionally, our bot has several commands for managing tasks. With these commands, you can:
🏷️ Get a list of tasks that have not been started. 🏷️ Start a task by replying to the message from which the task was created and writing “start”. 🏷️ Finalize a task by replying with “close”. 🏷️ Return a completed task with the command “return”.
We wish you a great mood and interesting tasks!
